Connected Workflows

Connect calls, texts, and faxes to the systems your business already runs.

IHS Phone is capable of connecting to third-party systems including CRMs, attorney portals, EHRs, EMRs, billing tools, and custom applications to automate calling and texting workflows.

CRM

CRM Systems

Log communication activity, trigger follow-up, route leads, and align calling or texting with customer records.

EHR

EHR and EMR

Support clinic, hospital, appointment, billing, and patient communication workflows.

LAW

Attorney Portals

Route calls by matter, intake stage, attorney assignment, or client status.

API

Custom Systems

Build custom telecom automations for unique operational needs and industry workflows.

BIL

Billing Workflows

Connect reminders, follow-up, and communication status to revenue cycle and billing operations.

AI

AI Automations

Use AI to decide what should happen next, then route the work into the right system or team.

Have a specific system in mind?

Tell us what you use today and we will discuss the best integration path for IHS Phone.

Plan an Integration